Terms & Conditions

Last updated on 29-10-2024 15:27:45

These Terms and Conditions, along with privacy policy or other terms ("Terms") constitute a binding agreement by and between SPOTROOT TECHNOLOGY LLP, ("Website Owner" or "we" or "us" or "our") and you ("you" or "your") and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, "Services").

By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.

The use of this website or availing of our Services is subject to the following terms of use:

  • To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of our Services and the website is solely at your own risk and discretion. You are required to independently assess and ensure that the Services meet your requirements.
  • The contents of the Website and the Services are proprietary to Us and you will not have any authority to claim any intellectual property rights, title, or interest in its contents.
  • You acknowledge that unauthorized use of the Website or the Services may lead to action against you as per these Terms or applicable laws.
  • You agree to pay us the charges associated with availing the Services.
  • You agree not to use the website and/or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you.
  • You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites.

You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with us for the Services.

You shall be entitled to claim a refund of the payment made by you in case we are not able to provide the Service. The timelines for such return and refund will be according to the specific Service you have availed or within the time period provided in our policies (as applicable). In case you do not raise a refund claim within the stipulated time, then this would make you ineligible for a refund.

Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.

These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India.

All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Manjeri, Kerala.

All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.

Terms of Service

Last Updated: October 26, 2024

1. Introduction

Welcome to Spotroot ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the Spotroot mobile application and website at www.spotroot.com (collectively, the "Service"), operated by Spotroot Technology LLP.

2. Agreement to Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

3. Company Information

  • Legal Name: Spotroot Technology LLP
  • Trading Name: Spotroot
  • Address: Paremkundil House, Tripanachi Post, Malappuram, Kerala, India
  • Contact Email: contactspotroot@gmail.com

4. User Accounts

4.1 Account Creation

  • You may create an account to use our Service
  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the security of your account credentials
  • You must be at least 13 years old to create an account

4.2 Account Restrictions

  • Social media account linking is not available
  • One account per user is permitted
  • You may not share your account credentials with others

5. Services and Products

5.1 Travel Services

  • We offer real-world travel services for personal use
  • All services are provided on an "as is" and "as available" basis
  • Prices and availability are subject to change without notice

5.2 Payments

  • All payments are final
  • No refunds or returns are available for purchased services
  • We use secure payment processing services

6. User Content

6.1 Content Submission

Users may submit the following types of content:

  • Reviews
  • Comments
  • Photos
  • Other user-generated content

6.2 Content Guidelines

By submitting content, you agree that:

  • You own or have the right to post the content
  • Content must not be illegal, obscene, threatening, defamatory, or otherwise inappropriate
  • We reserve the right to remove any content at our discretion
  • We are not responsible for any user-generated content

7. Communications

7.1 SMS Communications

  • We may send you SMS text messages related to our services
  • You can opt out by replying "STOP" to our messages
  • Standard message and data rates may apply

7.2 Updates and Notifications

  • We will notify users of updates to these Terms via email
  • It is your responsibility to review any changes to these Terms

8. Age Restrictions

  • Users under 18 are permitted to use the Service
  • Users under 13 must have parental consent
  • Parents/guardians are responsible for supervising minors' use of the Service

9. Privacy Policy

Our Privacy Policy, available at www.spotroot.com/privacy-policy, is incorporated into these Terms by reference.

10. Prohibited Activities

You agree not to:

  • Violate any applicable laws or regulations
  • Impersonate others or provide false information
  • Interfere with the proper functioning of the Service
  • Attempt to gain unauthorized access to the Service
  • Use the Service for commercial purposes without our consent

11. Intellectual Property

  • All content, features, and functionality are owned by Spotroot and protected by copyright
  • Our trademarks and trade dress may not be used without prior written consent

12. Termination

We reserve the right to:

  • Terminate or suspend your account at any time for any reason
  • Modify or discontinue the Service without notice

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

15. Changes to Terms

  • We reserve the right to modify these Terms at any time
  • Changes will be effective immediately upon posting
  • Your continued use of the Service constitutes acceptance of modified Terms

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

17. Contact Information

For questions about these Terms, please contact us at:

  • Email: contactspotroot@gmail.com
  • Address: Paremkundil House, Tripanachi Post, Malappuram, Kerala, India

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.